Service Client.Took my Porsche RS60 Spyder to BH Porsche for an out-of-warrantee repair issue with the manual transmission. Service manager Tanya was professional and kept me informed of all the issues related to my Porsche, and offered me a dealership Macan for use while my car was under repair.Pros: Professional, excellent dealership service. If you seek a quality Porsche Dealership service experience, BH Porsche will deliver. The unsung heroes are the support staff who tend to get ignored, but I wanted to emphasize that Jeanie Amaya and Kristyna Morgan were exceptionally friendly & helpful in helping me navigate some of the logistical issues during my service appointment. Con: BH Porsche charges literally the highest hourly bill rate of Porsche dealerships in North America, because of its expensive ZIP code and proximity to well-off Porsche drivers who don't mind paying the premium for the convenience. This is the *only* reason I docked one star from an otherwise 5-star experience. Porsche owners already know that visiting a Porsche dealership for service is always an expensive experience. If cost is no object, the service department of BH Porsche is professional, friendly and top-notch place to bring your Stuttgart jewels for repairs and fine-tuning. If you're on a budget and don't mind less-convenient, busier dealerships, there are a few others in Southern California which can perform the service at a lower final cost.
Ask for Michael arms he a sales man say Sergio sent you he a friend of mine.give you a good deal on a new Porsche.
Great Place and good looking staff 🙂
nice experience, laurel took care of us and made us feel special.
Service dept is great, Scott R. and Mario R. go beyond their means when it comes to customer service. This is my second Porsche and I had a hefty situation involving my car in-which my 4 yr warranty had just expired, Porsche Beverly Hills stepped in along with Porsche North America and gave me basically 90% off of my 18k bill, thank you for the generosity Beverly Hills Porsche I will keep coming back when it comes to a new Porsche in the near short future.
We had the pleasure of working with Sam C. Extremely friendly, honest, patient, knowledgeable and not pretentious. He knows more about Porsches than anyone we’ve met. No sales gimmick or undue pressure. Just wanted to make sure we found the car we loved. And we did! Excellent customer service.
Leave Us A Review